Ideal Customer Profile Definition
Turning instinct into written criteria: who actually buys from you, why, and what your best customers have in common.
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Benefits
- Clarity on who we target and who we exclude
- An end to internal arguments about lead quality
- A basis that can be measured and adjusted
Features
- Analysing your best existing customers
- Defining sector, size and region
- Identifying the roles involved in buying
Deliverables
- An ideal customer profile document
- Exclusion rules
- A target role list
Process
- 01Analyse
- 02Draft
- 03Review with you
- 04Sign off
KPIs
- Criteria clarity
- Match rate in the first list
- Number of criteria revisions